Shipping

Economic Shipping and Expedited Shipping.

While economic shipping is free for most of the destination countries we strongly recommend to upgrade the shipping method to Expedited Shipping.

Expedited shipping is a top speed and safe international mail service with an estimate transit time of only 2 to 6 business days from Japan.

Currently we ship worldwide. Please consult our deliveries pageto know about the shipping rates.

All orders are shipped between 1 to 3 business days.

An international ordermight be subject to import taxes, customs duties and fees levied by the destination country. These charges are the buyer’s responsibility.

Customs policies varywidely from country to country. For more information please check with yourcountry’s customs office to determine what these additional costs might be.

Please note that when customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

Payments

Currently we acceptpayments in US dollars (USD), Australian dollars (AUD), Canadian dollars (CAD),Krone (DKK), Euros (EUR), Pound sterling (GBP), Hong Kong dollars (HKD), NewZealand dollars (NZD) and Singapore dollars (SGD).

To display prices and paying in another currency please use the currency converter on the top of the page.

Product

Unfortunately it is not possible to cancel, add or change anything in your order, including changing payment methods or shipping information of any kind. This is because we reserve your items and start processing your order shortly after you place it.

However, if you have made a mistake or accidentally placed a duplicate order there is a 1-hour window where you can request to cancel your order. If the order has already been shipped or 60-minutes have passed, you'll need to follow our returns process.

We only source genuine and authentic items made by real Japanese brands, so you can be sure that the item you receive is the real deal.

In order to control the product traceability we make sure that all the inbound process remains in-house. This means that all of our items are directly purchased from Japanese suppliers or manufacturers, then manually inspected and finally shipped worldwide from our warehouse in Osaka Bay.

During the inbound process no other 3rd parties are involved nor we acquire products distributed through unknown operators.

Other

Our office anddistribution center are located in Amagasaki City, right in front of the Osaka Bay in Japan.

You can contact us through our contact page! We will be happy to assist you.