About us
Our Mission at Daitool is to empower our clients to build better.
By making sure you can easily access top-quality tools from any place in the world, we not only make your work and hobbies easier and more efficient, we help to expand the reach of Japanese construction and industrial brands.
As the global reference site for industrial and construction tools and supplies we meet the need for high quality tools, of small and medium companies in the construction, carpentry, gardening and industrial sectors. We offer the full range of great products from trusted Japanese brands from every sector.
We strive to source tools and supplies that meet our standards and values.
Respect Local Family Businesses
Made With High Quality Materials
Forged by Expert Craftsmen
Build Better
We are the first online store to offer the full range of Made in Japan products needed in the construction, carpentry, gardening and industrial sectors. We know how important it is to be able to depend on your tools, that’s why we source only the finest, most durable tools and supplies made from quality materials. We empower you...
We are the first online store to offer the full range of Made in Japan products needed in the construction, carpentry, gardening and industrial sectors. We know how important it is to be able to depend on your tools, that’s why we source only the finest, most durable tools and supplies made from quality materials. We empower you to build better by the quality and variety of products we offer. All you need, in one place.
Our values
From the moment you land on Daitool, to the moment you have your new tools in your hands, we want the entire process to be quick and painless. We’ve created our website with efficiency in mind, and our capable procurement and logistics teams will guide your tools every step of the way until they reach your door.
We’re regularly meeting with decades-old blacksmiths, toolmakers, and other artisans and craftsmen in Japan to source only the best tool and supplies. We visit their workshops, inquire about the materials used, and test the products until we’re satisfied that they meet our high standards.
Our customer support team is ready and waiting for all your questions. If there’s something we can’t answer, we’ll call the supplier here in Japan to find out. Our logistics team works closely with our courier partners to avoid any customs delays and make sure all necessary paperwork is submitted. You can trust us to deliver.
We ship worldwide with trusted couriers who pickup packages daily from our warehouse in Japan to capably deliver wherever you may be located. Our low-cost, safe and efficient shipping options expand the reach of Japanese suppliers to customers like you, across the globe.
Our customers are our first priority. If you have any questions prior to purchasing, we’re more than happy to answer them. If there are tools or supplies that you’d like to see that we currently don’t offer, we’ll do our best to source them. At the end of the day, the customer is what keeps the business running, so our customers’ needs are our needs.
We aim to provide top-quality products and exceptional service that offer premium value to our customers. Drawing inspiration from Kaizen, the Japanese concept of continuous improvement.
Our story
Daitool was born from the understanding that high quality and durable Japanese tools and supplies are not just the best in Japan, they’re the best in the world. If Japanese tools are out-of-reach for craftsmen and hobbyists around the world, they’re missing out on a whole level of quality. Our goal is to allow everyone around the world...
Daitool was born from the understanding that high quality and durable Japanese tools and supplies are not just the best in Japan, they’re the best in the world. If Japanese tools are out-of-reach for craftsmen and hobbyists around the world, they’re missing out on a whole level of quality. Our goal is to allow everyone around the world to access the best tools for the job, whatever that job may be.
Expandy Co Ltd is established this year as the parent company of renowned brand Japanese Taste. The same team creates a new website, Daitool, with top-notch Japanese tools and supplies.
Expansion to new categories of products including gardening, electrical and automotive.
Expansion of product offer. Creation of social media accounts to keep growing our brand and connect with our audience.
A modernized website has been launched with a new design and improved functionalities to provide a seamless experience for our customers.
What we offer
Daitool was designed with the customer in mind. We want the entire process, from finding tools, to learning about them, to purchasing them to be effortless and simple. Our products are carefully divided into relevant categories to make them easy to find and compare, and the product descriptions and our blog posts are written to provide as much...
Daitool was designed with the customer in mind. We want the entire process, from finding tools, to learning about them, to purchasing them to be effortless and simple. Our products are carefully divided into relevant categories to make them easy to find and compare, and the product descriptions and our blog posts are written to provide as much information about unique Japanese tools as possible. We have a mailing list, which lets you be the first to know about our latest news, promotions and stock. And our customer service team is ready and waiting for all inquiries.
"Build Better"
A builder is only as good as his tools. This phrase, and others like it, has circulated among builders, craftsmen, gardeners, and hobbyists for centuries.
While it may not be completely true, there is a seed of truth buried within it. In the pursuit of perfection, there often comes a moment when your ambition or your skill level grows greater than the best your tools can give you. If you want to build better, you must upgrade to tools more suitable for the job, or more matched to your abilities.
We want everyone to have access to the best tools on the market, at competitive prices, so that nobody will ever be held back by the limits of their tools, but will be afforded every opportunity to flourish and thrive and to create with total confidence.
“All you need, in one place”
With Daitool you don’t need to shop around at various stores to stock your toolbox, garden shed, or work van.
We want you to have access to everything you need right here, so that you save time, effort, and shipping costs.
Whether you’re looking for automotive tools, gardening tools, safety gear, agricultural tools, or supplies - we’ve got it all.
We’ve got tools and supplies for professionals and for hobbyists, for every major industry.
Don’t shop elsewhere, get it all at Daitool.
“Product selection, knowledge-sharing, premium customer experience”
1. We meet with craftsmen, tour their workshops, and test their tools and supplies to make sure that we’re providing only the best.
2. Our blog is full of articles introducing the world to a wide variety of unique Japanese tools, their purpose, and how to use them. If you see something on Daitool and don’t know how to use it, make sure to check out our blog, because we’ve probably written a guide!
3. Our procurement, logistics, and customer service teams work diligently to make sure our customers are all given a premium experience. If you have a question about a product, we’ll contact the manufacturer in Japan and get you an answer. If you’re having trouble with customs, we’ll connect with the couriers and customs agents to ensure your package gets to you. Every package is carefully and thoughtfully packed so that you can be confident everything will arrive in one piece.
Team and Location
A team of people by your side
Our Merchandising team plays a crucial role in the company by curating the products available on our site. They work closely with suppliers, both new and established, to identify tools and supplies that fulfill our customers' needs. In addition to sourcing, this team oversees Pricing and Planning.
Supported by state-of-the-art technologies, our FO team is dedicated to supporting customers worldwide by sorting, packing, and delivering items directly to them.
We aim to connect personally with all customers who reach out via email, phone or chat. Our in-house customer service team is dedicated to finding the right item, helping with returns or exchanges, and addressing any other concerns.
The Digital Marketing team is responsible for promoting and expanding the Daitool brand while sharing expertise with clients through the blog, email campaigns, and social media.
Records finances and ensures the cash flow stays on track. The finance team also prepares analysis and ensures the most up to date and reliable information is available to help make the best possible decisions.
Supported by state-of-the-art technologies, our FC team is dedicated to supporting customers worldwide by sorting, packing, and delivering items directly to them.
Location
Our office and warehouse are based in the second largest metropolitan area of Japan, right in front of the Osaka Bay and between the two major cities of Osaka and Kobe. This location allows us to be close to our suppliers while we quickly deliver our goods to customers worldwide.
